How ManagerAI protects your business, your customers, and your reputation when the AI is operating on your behalf. No legalese — what we actually do, what we don't do, and where we are on the compliance roadmap.
Every AI draft — review reply, social post, email, customer SMS — lands in your manual approval queue first. The AI can never speak for your business until you explicitly say yes.
You can opt specific content types into auto-approve to skip the queue — but only after you've manually approved 10 of that type. The AI has to earn trust on your real voice before going autonomous.
API keys, OAuth tokens, app passwords — everything sensitive gets encrypted at the application layer before it touches the database. Plus full-disk encryption on the underlying Postgres host.
Every security-sensitive action (invites, integration changes, account exports, plan changes) writes an immutable row with actor + IP + user-agent. Available to admin via /admin/audit-log.
GDPR Art. 20 (data portability) and Art. 17 (right to erasure) are first-class features, not legalese.
When the AI auto-replies to customer SMS, the first 50 messages stay in your manual queue even if you opt into auto-send. You verify tone + facts on real customers before the AI goes live.
The Anthropic Claude prompts are constrained to business operational tasks. The AI won't engage with off-topic requests, won't hallucinate prices it doesn't know, won't share customer data with anyone outside your account.
We don't sell or share your generation data with third parties. Your review content + customer messages go to Anthropic per-request (as part of the AI generation) but are not stored by them under the Anthropic API terms.
We're candid about what's shipped vs in-progress vs on the roadmap. Buyers asking about SOC 2 / HIPAA / SAML during procurement — this is the honest answer.
We provide vendor security questionnaire responses, our DPA, and current sub-processor list on request. Same-day turnaround during business hours.
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